Frequently Asked Questions

When will I know the shipping and handling charges for my order?

The shipping and handling charges are mentioned at the time of checkout. You will be informed about these charges before making your payment.

How will I receive the tracking details for my order?

Once your order has been confirmed and dispatched, you will receive an email with the tracking number and courier company details. Most orders are dispatched within 2-5 business days.

What is the estimated delivery time for my order?

The estimated delivery time may vary slightly from state to state. Working days exclude Saturdays, Sundays, and Holidays. Delivery may be delayed due to logistics issues.

Will my order be delayed during sale or festival events?

During Sale or Festival events, dispatches may be delayed due to increased volumes. We aim to dispatch all orders within a maximum of 7 days from the date of order.

How can I track my order?

You can track your order using the order number or the AWB (Airway Bill Number) provided in the order confirmation email.

What makes us your ideal choice?

IFRA Certified

IFRA certification is recognized globally, giving consumers confidence that IRIS products meet International safety regulations.

Fragrance Experts

Our fragrances are carefully crafted from premium ingredients, ensuring long-lasting, delightful scents that transform any space into a haven of relaxation and style.

Elevating Everyday Moments

With IRIS, you’re not just buying a fragrance – you’re investing in an experience. Each product is designed to enhance your surroundings, promote well-being, and bring a touch of luxury to your everyday life.

Sustainability

We are committed to protecting the environment. That’s why our products use natural ingredients, are responsibly sourced, and come in eco-conscious packaging. You can enjoy luxury with the assurance that our practices prioritize sustainability.