Frequently Asked Questions
When will I know the shipping and handling charges for my order?
The shipping and handling charges are mentioned at the time of checkout. You will be informed about these charges before making your payment.
How will I receive the tracking details for my order?
Once your order has been confirmed and dispatched, you will receive an email with the tracking number and courier company details. Most orders are dispatched within 2-5 business days.
What is the estimated delivery time for my order?
The estimated delivery time may vary slightly from state to state. Working days exclude Saturdays, Sundays, and Holidays. Delivery may be delayed due to logistics issues.
Will my order be delayed during sale or festival events?
During Sale or Festival events, dispatches may be delayed due to increased volumes. We aim to dispatch all orders within a maximum of 7 days from the date of order.
How can I track my order?
You can track your order using the order number or the AWB (Airway Bill Number) provided in the order confirmation email.
How to use Ultrasonic Fragrance Diffuser?
What is the purpose of an Ultrasonic Aroma Diffuser?
An ultrasonic diffuser is a device designed to release essential oils or fragrances into the air, filling the space with a pleasant fragrance and often enhancing the overall ambiance.
How does an Ultrasonic Diffuser work?
An ultrasonic diffuser utilizes ultrasonic technology and electricity to break down fragrance oil into a fine mist, dispersing it into the air. This ensures an even distribution of aroma throughout the room. By using vibrations instead of heat, the diffuser preserves the therapeutic properties of the oil, making it a popular choice for both aromatherapy and home fragrance.
How do I store the diffuser oil?
Diffuser oil should be kept in a cool, dry, dark place away from direct sunlight.
How often to clean the water tank of the ultrasonic diffuser?
It is advised to replace the water in the diffuser tank 1-2 times per week or whenever you want to switch to a different fragrance.
What kind of water should be used with ultrasonic diffuser?
It is recommended to use bottled or tap water. The water should be ideally in room temperature.
Why is water leaking from the diffuser?
Water leaking from the diffuser can occur for several reasons, including overfilling the water tank, placing it on an uneven surface, improper assembly of the tank, or damage to the water tank itself.
Is it safe to inhale mist produced by ultrasonic diffuser?
Yes, the mist produced by an ultrasonic diffuser is absolutely safe provided you are using a IFRA certified diffuser oil like IRIS. Make sure to use the recommended number of oil drops, overusing can result in an overpowering scent.
What is the warranty period for a diffuser?
Diffuser has a warranty period of six months.
Can I change the fragrance of the ultrasonic diffuser whenever I want to?
Yes, the fragrance of the diffuser can be changed. It is recommended to clean the diffuser before changing the fragrance.
Can I control the dispersal of mist?
The IRIS Ultrasonic diffuser offers an easy-to-use interface, allowing you to control settings effortlessly. You can adjust mist intensity, set timers, and select from a range of LED lighting options to match your mood and preferences.
How long can we use diffuser continuously?
The continuous usage of diffuser depends on the size and capacity of the diffuser tank. To ensure the longevity of the diffuser, it’s advisable to follow the manufacturer’s recommended guidelines for continuous use.
What makes us your ideal choice?
